Dear Customer,

Thank you for choosing Fiido. Your bike will be shipped locally for quick delivery. Accessories, however, are shipped from our warehouse in China and may take around 20 days. Your satisfaction is our priority, and we're constantly improving our processes. Thank you for choosing Fiido. Enjoy your ride!

We regret to inform you that your shipment is currently undergoing customs inspection, and we appreciate your patience as we await clearance. The expected release time is being confirmed, and we'll continue to monitor the inspection progress. If your company needs to provide any relevant documents, we will promptly synchronize with you. Thank you for your understanding and support.

Best regards,
Fiido Customer Support Team