Good question! With the unique aerospace-grade aluminum alloy frame, the maximum load of D11 can reach 120kg.

Exactly. The battery is not that obvious for it is concealed in the seat tube.

11.6Ah. Thanks to FIIDO's patent, the battery capacity can reach 11.6Ah large in such a compact size.

Absolutely. Just take the seat tube down and get D11 powered anywhere.

In fact, the motor is hidden in the rear wheel by FIIDO’s peculiarly design.

The torque of the 250W brushless geared motor is 35nm, which means that you will ride effortlessly even climbing steep mountains.

With a net weight of 17.5kg, D11 is the lightest one among 20-inch e-bikes currently.

All you need is taking 3 simple steps to fold or unfold the e-bike, and you can also push it forwardafter folding to save effort.

Yes, the D11 is IP54 waterproof. But we recommend not to use it in heavy rain considered of safety. Please avoid putting the e-bike in water, or cleaning with a high-pressure water gun to avoid damage to electronic components and wiring due to soaking.

However, when passing through water pools, stagnant water, etc., pay attention to the height of wading not higher than the hub to prevent damage to the motor caused by water ingress. Do not wash with high-pressure water jets to avoid damage to electronic components and wiring due to wetness.

The activity of Li-ions decreases under low temperature, which may also influence the efficiency of the battery. However, the performance of the battery will return to its original state once the temperature rises.

Generally speaking, you can handle the replacement of the e-bike accessories if you are able to fix simple problems with a bicycle. Fiido shows a strict attitude towards the selection of components to ensure high quality of our products. Also, our after-sales department provides specialized technical video tutorial.

Fiido supports limited sales areas, but we currently have overseas warehouses in the United States and Europe, and we are exploring more areas. Please keep following us.

There are fender, charger, UK adapter, kickstand, open spanner and allen key inside the box.

Simply unfold it, and then install the pedals and seat tube. Actually, the entire frame of D11 has been assembled before leaving the factory.

Fiido offers one-year warranty, for more details: ______. If you have any questions about our products, please feel free to contact us at support@fiido.com.